1. Introduction and Acceptance
These Terms of Service are a legal agreement between you and Hearth & Table Kitchen governing your access to and use of our website, online store, content, customer service channels, ordering tools, product pages, promotions, and related services. These Terms apply whether you browse, create an account, place an order, subscribe to communications, submit content, or otherwise interact with us.
By using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the services or place an order. If you use the services on behalf of a business or other organization, you represent that you have authority to bind that organization, and references to “you” include that organization.
These Terms are effective as of 2026-05-22. We may update them from time to time as our business, legal obligations, or services change. The updated version will apply when posted or otherwise made available, unless a different effective date is stated.
2. About Our Services
Hearth & Table Kitchen provides kitchen, dining, home, culinary, and related products and services, which may include online product listings, order processing, shipping coordination, customer support, promotional offers, gift options, and informational content. Product availability, pricing, specifications, materials, colors, dimensions, and features may change without notice.
We try to present accurate product information, including descriptions, photographs, availability, and pricing. However, occasional errors, omissions, typographical mistakes, display differences, or inaccuracies may occur. Images are provided for reference and may not perfectly reflect actual color, scale, texture, packaging, or included accessories. We reserve the right to correct errors, update information, cancel orders affected by errors, and refuse or limit quantities where permitted by law.
The services are intended for personal, household, and lawful commercial purchasing uses. Unless we agree in writing, the services may not be used for unauthorized resale, scraping, competitive analysis, automated purchasing, fraudulent activity, or any use that interferes with normal operations.
3. Eligibility, Accounts, and Security
You must be at least the age of majority in your state of residence, or have the consent and supervision of a parent or legal guardian, to make purchases through the services. By placing an order, you represent that the information you provide is accurate, current, and complete.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to promptly notify us at [email protected] if you suspect unauthorized access, misuse, or a security issue involving your account. We may suspend or terminate accounts that appear to be compromised, used in violation of these Terms, or associated with fraudulent or unlawful conduct.
You agree not to impersonate another person, provide false contact or payment information, create multiple accounts to abuse promotions, or use another person’s account without permission. We may require additional verification before accepting or fulfilling an order.
4. Orders, Payment, Pricing, and Taxes
When you submit an order, you are making an offer to purchase the products or services identified in your order. We may accept or decline that offer in our discretion, subject to applicable law. An order confirmation or receipt does not necessarily mean that the order has been accepted for fulfillment. We may cancel or limit orders due to suspected fraud, inventory shortages, pricing errors, shipping restrictions, payment problems, or violations of these Terms.
Prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, and discounts may change at any time. Promotions may be subject to separate terms, limits, exclusions, expiration dates, and minimum purchase requirements. Unless expressly stated, promotions cannot be combined, transferred, redeemed for cash, or applied retroactively.
You authorize us and our payment processors to charge the payment method you provide for the total amount of your order, including product price, shipping, handling, taxes, and any other disclosed charges. You represent that you are authorized to use the payment method. If a payment is declined, reversed, disputed, or charged back, we may cancel the order, suspend fulfillment, seek recovery of amounts owed, and restrict future purchases.
Sales tax and similar taxes may be collected where required by applicable law. You are responsible for any taxes, duties, or governmental charges not collected at checkout and for ensuring that purchases comply with local rules applicable to your location.
5. Shipping, Delivery, Pickup, Returns, and Risk of Loss
Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated in writing. Delivery may be affected by carrier delays, weather, supply chain disruptions, address errors, customs processing, holidays, or events beyond our control. You are responsible for providing a complete and accurate shipping address and for ensuring that someone can receive deliveries where required.
Risk of loss and title for purchased goods pass to you when we deliver the goods to the carrier or as otherwise provided by applicable law and the shipping terms offered at checkout. If a package is lost, delayed, or damaged in transit, we will work with you and the carrier according to our policies, but carrier investigation timelines may apply.
Return, exchange, refund, cancellation, and damaged-item procedures may be described on our website or in communications provided at the time of purchase. Products must be returned in the condition required by the applicable policy, and certain items may be final sale, perishable, customized, used, clearance, opened, or otherwise ineligible for return where allowed by law. Refunds, when approved, are typically issued to the original payment method, subject to processing times and any lawful deductions.
6. User Conduct and Acceptable Use
You agree to use the services only for lawful purposes and in a manner consistent with these Terms. You must not engage in conduct that harms Hearth & Table Kitchen, other users, our vendors, payment processors, carriers, or the integrity of the services.
- You must not use the services to submit false, misleading, defamatory, obscene, threatening, infringing, or unlawful content.
- You must not attempt to gain unauthorized access to systems, accounts, data, payment information, or networks.
- You must not introduce viruses, malware, bots, scraping tools, denial-of-service activity, or other harmful technology.
- You must not copy, reproduce, resell, or exploit the services, product data, images, text, or design except as permitted by us in writing.
- You must not interfere with another customer’s use of the services or manipulate reviews, ratings, promotions, referrals, inventory, or checkout processes.
- You must not violate export controls, sanctions rules, consumer protection laws, intellectual property laws, or other applicable laws.
We may monitor use of the services for security, fraud prevention, compliance, and operational purposes. We may remove content, restrict activity, refuse service, cancel transactions, or suspend accounts when we believe a violation has occurred.
7. Product Use, Safety, and Customer Responsibility
Many kitchen and home products require careful handling, cleaning, storage, assembly, installation, heat control, or food-safety practices. You are responsible for reading and following all labels, warnings, care instructions, manuals, and manufacturer guidance provided with products. Failure to follow instructions may cause property damage, injury, reduced product life, or voiding of warranties.
Unless expressly stated, products are not intended for professional, industrial, medical, safety-critical, or highly specialized uses. You are responsible for determining whether a product is appropriate for your needs, cookware type, appliances, countertops, dietary practices, allergies, household members, and local rules. If you have questions about product suitability, contact us before purchase at [email protected].
Food-related information, recipes, storage suggestions, preparation tips, and kitchen guidance provided through the services are for general informational purposes only. They are not medical, nutritional, allergy, or professional safety advice. You should use your judgment and consult qualified professionals where appropriate.
8. Intellectual Property and Customer Content
The services, including website design, text, graphics, product photography, logos, trademarks, trade names, videos, icons, layouts, software, and other content, are owned by or licensed to Hearth & Table Kitchen and are protected by U.S. and international intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, display, perform, publish, license, create derivative works from, or exploit any part of the services without our prior written consent.
If you submit reviews, comments, photos, feedback, suggestions, questions, testimonials, or other content, you grant Hearth & Table Kitchen a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, distribute, edit, and create derivative works from that content in connection with our business, marketing, product improvement, and customer support activities. You represent that you own or have all rights necessary to submit the content and that it does not violate the rights of others.
We may remove or decline to publish customer content for any reason, including if we believe it is inaccurate, unlawful, promotional, abusive, infringing, or inconsistent with our community standards. We are not obligated to monitor all content, but we may do so.
9. Third-Party Services and Links
The services may interact with third parties such as payment processors, shipping carriers, analytics providers, marketing platforms, social media services, fraud-prevention vendors, and product manufacturers. These third parties may have their own terms and privacy practices. We are not responsible for third-party websites, platforms, products, services, policies, availability, or conduct, except as required by applicable law.
If you choose to use a third-party payment option, wallet, financing product, delivery service, or external platform, your use may be governed by that third party’s terms. You should review those terms before proceeding. We do not control third-party approval decisions, processing times, fees, disputes, or account restrictions.
10. Disclaimers and Limitation of Liability
To the fullest extent permitted by law, the services and all products, content, and information are provided on an “as is” and “as available” basis, except for any express warranties provided in writing or warranties that cannot be excluded under applicable law. We do not warrant that the services will be uninterrupted, error-free, secure, or free from harmful components, or that product information will always be complete, current, or accurate.
Some products may include manufacturer warranties. Any manufacturer warranty is provided by the manufacturer, not by Hearth & Table Kitchen, unless we expressly state otherwise. Your remedies for breach of any applicable warranty are limited to those provided by the warranty or by law.
To the fullest extent permitted by law, Hearth & Table Kitchen, its owners, officers, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of goodwill, replacement costs, or business interruption, arising out of or related to the services, products, orders, delivery delays, content, or these Terms, even if advised of the possibility of such damages.
To the fullest extent permitted by law, our total liability for any claim arising out of or related to the services, products, or these Terms will not exceed the amount you paid to Hearth & Table Kitchen for the product or service giving rise to the claim, or one hundred U.S. dollars, whichever is greater. Some states do not allow certain limitations or exclusions, so some of the above limitations may not apply to you.
11. Indemnification and Termination
You agree to defend, indemnify, and hold harmless Hearth & Table Kitchen and its owners, officers, employees, contractors, suppliers, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms, misuse of the services, violation of law, infringement of rights, customer content, or unauthorized use of your account. We may assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with us.
We may suspend or terminate your access to the services, cancel orders, remove content, or close an account if we believe you have violated these Terms, created risk or legal exposure, engaged in fraud or abuse, or used the services in a way that harms our operations or other users. You may stop using the services at any time. Provisions that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.
12. Governing Law, Disputes, and Contact
These Terms and any dispute arising out of or related to them, the services, or your purchases are governed by the laws of the State of New York and applicable federal law, without regard to conflict-of-law principles. If any portion of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Before filing a claim, you agree to contact us at [email protected] and provide a reasonable description of the issue, the order number if applicable, and the relief you seek. We will try to resolve disputes informally and in good faith. If a dispute cannot be resolved informally, the state or federal courts located in New York County, New York will have jurisdiction, unless applicable law requires another forum. You and Hearth & Table Kitchen waive any objection to venue and personal jurisdiction in those courts to the extent permitted by law.
Nothing in these Terms limits rights that cannot be waived under applicable U.S. federal, state, or local consumer protection laws. For questions about these Terms, orders, products, or customer support, contact Hearth & Table Kitchen at [email protected] or by mail at 184 Bleecker Street, New York, NY 10012, US.